1. Who we are and what this policy covers
DeMatade Algo Technology Solutions Private Limited (CIN U72900MH2022PTC394387), with its registered office at Office No. 311, 3rd Floor, NMS Icon, Plot No. 194, Sector 19, Ulwe, Navi Mumbai 410206, Maharashtra, India ("DeMatade", "we", "us"), is responsible for the personal data described in this policy.
This policy covers:
- the website www.dematadesolution.com and its enquiry, demo and workshop-registration forms;
- e-mail, phone and WhatsApp communication with us;
- our workshops and training programmes;
- personal data we handle while delivering development, AI and support services to clients.
2. Information we collect
Information you give us
- Enquiries and proposals: your name, organisation, role (for example broker, fund manager, educator), work e-mail, phone number, the requirement you describe and notes from our calls.
- Workshops: participant names and e-mails, team or institution, prerequisites and feedback.
- Invoicing: billing name and address and any tax identifiers (such as a GST number) you provide.
Information collected automatically
IP address, device and browser type, pages visited, referring site, approximate location and timestamps — from server logs and, if enabled, analytics cookies (section 6).
Information handled during an engagement
Specifications, sample data, test accounts, credentials for the systems we are asked to build or test, and end-user data that lives inside a client's platform. We handle this on the client's instructions, under the engagement agreement or non-disclosure agreement, as the client's processor.
We never ask for your card or bank-login details. Payments go through a payment gateway or by bank transfer against an invoice; we see only the confirmation and the invoice details.
3. How we use information
- To respond to enquiries, scope work and send proposals.
- To deliver, support and improve the services you have asked for.
- To run workshops — joining details, materials, attendance and feedback.
- For invoicing, accounting, tax and legal record-keeping.
- To protect our systems, prevent fraud and misuse, and keep audit trails.
- To understand how the website is used so that we can improve it.
- To send service messages — confirmations, schedule changes, security notices.
- With your consent, to send occasional updates about our work and upcoming workshops. You can opt out at any time.
We process personal data with your consent or for the legitimate uses permitted by Indian law, such as performing a contract with you, meeting a legal obligation or protecting our systems.
4. Sharing
We do not sell, rent or trade personal data. We share it only:
- with service providers who process it on our behalf — hosting, e-mail, payment gateways, analytics, CRM and support tools — under contracts that limit what they may do with it;
- with professional advisers (accountants, auditors, lawyers) where needed;
- with courts, regulators or law-enforcement agencies when the law requires it;
- with a successor entity if DeMatade is merged or acquired, with notice to you.
Within DeMatade, access is limited to the people who need the data for the work.
5. Where data is stored and how we protect it
Data is stored on servers operated by us or by our hosting providers. Some providers — for example e-mail, analytics, payment or AI-model providers — may process data outside India; we choose providers with recognised security standards and contractual safeguards.
- Encryption in transit (TLS) on every website and API we operate.
- Named accounts, access controls and least-privilege roles; production access limited to senior engineers.
- Encrypted private networks between our servers; databases reachable only from allow-listed application servers.
- Secrets kept outside source code; logging, monitoring and scheduled backups.
- Access revoked when an engagement or a team member's role ends; staff and contractors bound by confidentiality.
No system is completely secure. If you believe your data has been exposed, write to support@dematadesolution.com. We will investigate and, where the law requires, notify you and the authorities.
6. Cookies and analytics
The website is a static site and sets only the cookies strictly needed to deliver it. If we enable analytics (such as Google Analytics) or embed third-party content, those tools may set cookies to measure visits; where the law requires consent, we ask for it first. You can block or delete cookies in your browser settings and the site will still work.
7. AI tools in our work
We use AI models and coding assistants (for example Anthropic's Claude, through its API and developer tools) in development, research and training. We use them under commercial terms that do not permit the provider to train on our inputs, and we send client material to an AI tool only where the engagement agreement allows it. Data from enquiry forms is not used to train AI models.
8. How long we keep data
- Enquiries and proposals: up to 24 months after our last contact, unless you become a client.
- Contracts, invoices and accounting records: as long as Indian company and tax law requires (currently eight years for books of account).
- Workshop records: three years, so that we can confirm participation and answer queries.
- Server and security logs: typically 12 months.
- Marketing consent: until you withdraw it.
After these periods we delete or anonymise the data.
9. Your rights
You can ask us to:
- give you a copy of the personal data we hold about you;
- correct inaccurate data;
- erase data we are not required to keep by law;
- stop processing based on consent (withdrawal applies to future processing);
- stop marketing messages — every marketing e-mail also has an unsubscribe link;
- look into a grievance about how we handle your data.
Write to support@dematadesolution.com from the e-mail address we hold for you, with the subject line "Data request". We respond within 30 days.
10. Children
Our website and services are meant for organisations and adults. We do not knowingly collect personal data from anyone under 18, except through an educational institution that has obtained the consents the law requires for its student programmes.
11. Links to other sites
Our pages link to other sites — LinkedIn, client platforms, payment pages. Their privacy policies apply there, not this one.
12. Changes to this policy
We post changes here with a new effective date. If a change is material, we also e-mail active clients and registered workshop participants.
13. Contact
DeMatade Algo Technology Solutions Private Limited
CIN U72900MH2022PTC394387
Office No. 311, 3rd Floor, NMS Icon, Plot No. 194, Sector 19, Ulwe, Navi Mumbai 410206, Maharashtra, India
E-mail: support@dematadesolution.com (primary) · pawan.matade@dematadesolution.com
Phone: +91 93214 46611
Grievance contact for data matters: support@dematadesolution.com.
Version of 14 November 2026. Questions about this document: support@dematadesolution.com.